Frequently Asked Questions

Everything you need to know about shopping with Poppy's Patina.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are your products handmade or mass-produced?

At Poppy's Patina, we specialize in curated, high-quality goods. Many of our items are handcrafted by artisans, ensuring that every piece has a unique character and lasting durability.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer worldwide shipping in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.

How can I track my package?

Once your order is shipped, you will receive an email with a direct link to the carrier's tracking page. You can also log into your account on our website to view your order history and status.